Consumers to Health Insurers: We're Flexible But Still Not Perfect

From a PWC survey the six key results are:

1. Consumers want their health plans to link cost and effectiveness
2. Consumers put off care
3. Consumers think integrated healthcare is a good idea
4. Consumers are willing to share their medical data
5. Consumers are looking forward to health insurance exchanges
6. Consumers want to "friend" you.

http://www.healthleadersmedia.com/content/HEP-275227/6-Things-Customers-Want-Health-Plans-to-Know##